中国汽车网呼叫中心拥有400多个坐席，采用行业中最先进的软硬件系统，除了为用户提供全线的汽车消费服务外，呼叫中心还是用户和汽车厂商、经销商之间的空中桥梁，为宝马,沃尔沃,通用等大型跨国公司提供专业的呼叫中心外包服务。主要服务内容包括售前/售后服务，技术支持，电话营销，客户/会员管理，商业活动推广，咨询培训，数据库营销，试乘试驾，客户满意度调查等。

The Call Center of Chinacars with more than 200 seats and most advanced software and hardware system, serves as a bridge between customers and automobile manufacturers, as well as automobile dealers, and provides outsourcing services for transnational corporations such as BMW, VOLVO and General Motors, while providing all-directional consumption services. It mainly includes pre-sale and after-sale services, technical support, tele-marketing, customer and member management, business activity promotion, consultation and training, database marketing, test driving and customer satisfaction survey.